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WARRANTY

All brand new devices come with 12 month warranty and All pre-owned devices comes with 6 months warranty from us which is included in the standard purchase price. We’ll even replace your item if your’s can’t be repaired.

SECURITY

Our shopping cart meets the strictest PCI requirements and is audited daily. We do not store any customer payment information and our servers are protected using Trust wave SSL.

OUR STOCK 

All handset sold are unlocked. They offer the best combination of price and quality and can be sourced from international markets via parallel importation. Please check the network bands with your provider to ensure full compatibility. In some instances printed documentation may not be in English, even though the device is compatible with local network bands. Where this occurs and you require user manuals etc please contact us and we will provide a digital copy.

DISCLAIMER

Due to variations in stock and regional sourcing we cannot guarantee that all specifications listed are 100% correct at all times as the same model may be available in several variants. If you have any specific requirements please raise them with our team and they will provide availability on the model you require.

SHIPPING 

Our items are shipped via either Australia Post or occasionally via Toll Priority. Orders over $100 would be entitled to free shipping unless otherwise stated.

RETURNS

 The phone must be returned to us for all warranty purposes. Proof of purchase is mandatory for all warranty purposes.

PHYSICAL AND LIQUID DAMAGE VOIDS WARRANTY.

Address: Kiosk 5, Armadale Central Shopping Centre, 10 Orchard Avenue, Armadale 6112
Phone: 08 9399 3236
Email: armadale@cellmate.com.au 

Address: KI002 Maddington Central, Cnr Burslem & Attfield Str, Maddington WA 6109
Phone: 08 9452 7733
Email: maddington@cellmate.com.au

Address: K7 The Square Mirrabooka, 43 Yirrigan Drive, Mirrabooka 6061
Phone: 08 9345 0408
Email: mirrabooka@cellmate.com.au 

Address: Shop 28A Phoenix Shopping centre, 254 Rockingham Road, Spearwood WA 6163
Phone: 0499 575 776
Email: phoenix@cellmate.com.au 

Address: K5 Secret Harbour Square, 420 Secret Harbour Boulevar, Secret Harbour 6173 Phone: 08 9523 4381 Email: secretharbour@cellmate.com.au
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